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Digital Government: Strategy, Government Models and Technology de Bernd W. Wirtz

Digital Government: Strategy, Government Models and Technology: Springer Texts in Business and Economics

Autor Bernd W. Wirtz
en Limba Engleză Paperback – 9 oct 2023
Digitization, the global networking of individuals and organizations, and the transition from an industrial to an information society are key reasons for the importance of digital government. In particular, the enormous influence of the Internet as a global networking and communication system affects the performance of public services.
This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.

 
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Specificații

ISBN-13: 9783031130885
ISBN-10: 303113088X
Pagini: 512
Ilustrații: XII, 512 p. 1 illus.
Dimensiuni: 155 x 235 mm
Greutate: 0.73 kg
Ediția:1st ed. 2022
Editura: Springer International Publishing
Colecția Springer
Seria Springer Texts in Business and Economics

Locul publicării:Cham, Switzerland

Cuprins

Part I: Concept and Strategy of Digital Government.- 1. Introduction.- 2. The Information Society and Digital Government.- 3. The Concept and Strategy of Digital Government.- 4. Digital Transformation and Digital Organization.- Part II: Technology, Smart City and Digital Government Models.- 5. Digital Government Technology.- 6. Artificial Intelligence, Big Data, Cloud Computing, and Internet of Things.- 7. Social Media and Public Disinformation.- 8. Smart City.- 9. Digital Government Business Models.- Part III: Digital Government Services, Channels and Implementation.- 10. User-Driven Digital Government.- 11. Digital Government Services.- 12. Multichannel E-Service Delivery.- 13. Success Factors of Digital Government.- 14. Digital Government Implementation.- Part IV: Digital Government Cases and Outlook.- 15. Digital Government Case Studies.- 16. Digital Government Outlook.

Notă biografică

Prof. Dr. Bernd W. Wirtz holds the Chair of Information and Communication Management at the German University of Administrative Sciences Speyer, Germany.

Textul de pe ultima copertă

Digitization, the global networking of individuals and organizations, and the transition from an industrial to an information society are key reasons for the importance of digital government. In particular, the enormous influence of the Internet as a global networking and communication system affects the performance of public services.
This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.

Caracteristici

Demonstrates how business principles can be applied to public administration Offers strategic advice for the further development of digital management Includes case studies that illustrate digital transformation in public management