As if the project manager’s job was not hard enough--having to be not a jack of all trades but a master of them!--all the technical expertise he has learned can be completely nullified if he doesn’t have good people skills to navigate appropriately through all the obstacles each project is certain to bring. As recent research has indicated that emotional intelligence (EI) now accounts for an astonishing 70 to 80 percent of management success, there is no doubt that today’s successful project manager needs strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn’t enough anymore!Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to: • Set the tone and direction for the project • Communicate effectively • Motivate, inspire, and engage their team • Encourage flexibility and collaboration • Deal productively with stress, criticism, and change • Establish the kind of high morale that attracts top performers • And moreNow in its second edition, this unique and invaluable resource for project managers in every industry includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. You’ve spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence!