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Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers de Mehdi Snene

Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers: Lecture Notes in Business Information Processing, cartea 82

Editat de Mehdi Snene, Jolita Ralyté, Jean-Henry Morin
en Limba Engleză Paperback – 3 aug 2011
This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.
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Specificații

ISBN-13: 9783642215469
ISBN-10: 3642215467
Pagini: 237
Ilustrații: X, 237 p. 76 illus., 51 illus. in color.
Dimensiuni: 155 x 235 x 23 mm
Greutate: 0.39 kg
Ediția:2011
Editura: Springer Berlin, Heidelberg
Colecția Springer
Seria Lecture Notes in Business Information Processing

Locul publicării:Berlin, Heidelberg, Germany

Public țintă

Research

Textul de pe ultima copertă

This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010.Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cylce of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.

Caracteristici

Fast track proceedings

Cuprins

Towards a Model for Measuring Customer Intimacy in B2B Services.- Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector.- From End-User’s Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach.- Lean Manufacturing in Public Services: Prospects for Value Creation.- Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services.- A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport.- Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization.- Definition of a Description Language for Business Service Decomposition.- Can Software Architecture Review Methods Apply to Service Design?.- Framework for Design Research in Health and Care Services.- Towards an Ontology-Based Approach for Creating Sustainable Services.- Systemic Service Design: Aligning Value and Implementation.- A Framework for Developing a Co-design Environment for e-Business Applications.- On Service Systems – By Definition of Elementary Concepts towards the Sound Theory of Service Science.- A Conceptual Framework for Service Modelling in a Network of Service Systems.- Services Design for People.- Life Cycle of Virtualized Service Resource in BIRIS Environment.- A Conceptual Model of Service Exchange in Service-Dominant Logic.- Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework.- Value Co-creation and Customer-Driven Innovation in Social Networking Systems.- e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services.- Febos: AService-Oriented System for Collaborative Music Creation.- Compliance in e-Government Service Engineering: State-of-the-Art.- Customer Lifetime Value under Complex Contract Structures.- Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services.- A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation.- Towards a Unifying Process Framework for Services Knowledge Management.