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From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence: SpringerBriefs in Business

Autor Andrea Chiarini
en Limba Engleză Paperback – 11 mai 2012
The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.
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Specificații

ISBN-13: 9788847026575
ISBN-10: 8847026571
Pagini: 68
Ilustrații: VI, 59 p. 2 illus.
Dimensiuni: 155 x 235 x 15 mm
Greutate: 0.11 kg
Ediția:2012
Editura: Springer
Colecția Springer
Seria SpringerBriefs in Business

Locul publicării:Milano, Italy

Public țintă

Research

Cuprins

1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming’s System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.

Notă biografică

Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy.
He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy.
He is a Senior Member of American Society for Quality.

Caracteristici

Original comparison of the six management systems Historical evolution of the systems Discussion concerning how to implemente the systems Includes supplementary material: sn.pub/extras