Get Your Stuff and Get Out!
Autor Bryan Hornen Limba Engleză Hardback – 28 oct 2020
Every company has a slogan or tagline touting how much they care about customers. Interestingly enough, that commitment to the customer is usually tacked up on the break room wall and touted with little importance. Saying you care about your customers won't win you any special points. Showing them you do is what brings in the money.
Customer service needs a lot of work. Frankly, customer service sucks. Corporate culture sucks. Both are designed to favor the companies themselves, not the hard working employees who make it all happen or the customers who keep them in business.
It hasn't always been perfect, but today's standards are far from what we expect or deserve. They are, at best, just good. It is time to raise the bar and take the treatment of customers from good to great Can we reverse the negative corporate cultures that have crept into the business world? Can we implement practices that tell customers we value them and want them to return?
We can, and we must.
Toate formatele și edițiile | Preț | Express |
---|---|---|
Paperback (1) | 88.63 lei 43-57 zile | |
Palmetto Publishing – 28 oct 2020 | 88.63 lei 43-57 zile | |
Hardback (1) | 130.11 lei 43-57 zile | |
Palmetto Publishing – 28 oct 2020 | 130.11 lei 43-57 zile |
Preț: 130.11 lei
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Specificații
ISBN-13: 9781649903471
ISBN-10: 1649903472
Pagini: 132
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.35 kg
Editura: Palmetto Publishing
ISBN-10: 1649903472
Pagini: 132
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.35 kg
Editura: Palmetto Publishing