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Guanxi: Relationship Marketing in a Chinese Context

Autor Erdener Kaynak, Y.H. Wong, Thomas Leung
en Limba Engleză Paperback – 27 iul 2001
Develop a network of successful business relationships in China!

This systematic study of the Chinese concept of guanxi--broadly translated, ”personal relationship” or ”connections”--offers a comprehensive social and professional model for doing business in China. In addition to a clear analysis of the origins and meanings of this vital concept, Guanxi: Relationship Marketing in a Chinese Context empowers you with practical tools for establishing guanxi in order to facilitate successful business relationships.

Guanxi is based on an original research study as well as the authors’twenty years of experience of doing business in China. Their understanding of the implications of face, favor, reciprocity, honor, and interconnectedness--all vital parts of guanxi--will enable you to understand the unstated assumptions of Chinese business culture. Moreover, the book discusses the legal implications of guanxi as well as cultural expectations.

This valuable handbook offers a wealth of information on guanxi:
  • case studies of guanxi in action
  • managerial implications of saving face and reciprocity
  • measuring guanxi quality and performance indicators
  • step-by-step instructions for building guanxi
  • detailed strategies for penetrating the Chinese market
Guanxi is an indispensable tool for anyone wanting to do business in China, for students of international business or Chinese culture, and for scholars interested in international business culture.
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Specificații

ISBN-13: 9780789012906
ISBN-10: 0789012901
Pagini: 244
Dimensiuni: 152 x 229 x 17 mm
Greutate: 0.45 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom

Cuprins

Contents
  • Foreword
  • Preface
  • Acknowledgments
  • Chapter 1. Introduction
  • Research Background
  • Research Objectives
  • Conceptual Framework and Research Boundary
  • Justifications for This Research
  • Methodology
  • Definitions of Special Terms
  • Limitations of the Research
  • Study Outline
  • Summary and Conclusion
  • Chapter 2. Literature Review: Western Views
  • Introduction
  • Western Views
  • Summary and Conclusion
  • Chapter 3. Literature Review: Chinese Views
  • Introduction
  • Chinese Views
  • Relationship Rules
  • Comparison of Western and Chinese Views
  • Contrast Between Western and Chinese Views
  • Holistic Conceptualization of Relationship and Research Questions
  • Summary and Conclusion
  • Chapter 4. Guanxi Context and Constructs
  • Introduction
  • Analysis of the Environmental Context in the PRC
  • Guanxi Model
  • Constructs
  • Interaction of Guanxi Constructs
  • Summary and Conclusion
  • Chapter 5. Theoretical and Practical Aspects
  • Introduction
  • Implications for Theoretical Framework Development
  • Positive Functions of Guanxi
  • Guanxi Perspectives
  • Managerial Implications
  • Conclusion
  • Chapter 6. A Comprehensive Model
  • Guanxi Model
  • Case Study: Pattern Development According to Proposed Guanxi Model
  • Research Summary and Conclusion
  • Appendix A: Literature Review
  • Introduction
  • Gaps in existing Literature
  • How the Research Gaps are Linked with the Rest of This Study
  • Summary of Research Questions
  • Appendix B: Research Design and Methodology
  • Major Research Approach
  • Methodology
  • Survey Design
  • Appendix C: Analysis of Data and Results
  • Data Analysis
  • In-Depth Interviews
  • Case Study
  • Bibliography
  • Index
  • Reference Notes Included

Notă biografică

Kaynak, Erdener; Wong, Y.H.; Leung, Thomas

Descriere

This systematic analysis of the Chinese concept of guanxi—broadly translated, "personal relationship" or "connections"—offers step-by-step instructions for building guanxi in order to facilitate successful business relationships. Guanxi: Relationship Marketing in a Chinese Context provides a unique perspective, explaining the roots of the concept and empowering you with practical tools for implementing guanxi. This valuable book also contains case studies and information gathered from the authors' more than twenty years of combined working experience in the Chinese business world.

To view an excerpt online, find the book in our QuickSearch catalog at www.HaworthPress.com.