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Handbook of Metrics for Research in Operations Management: Multi-item Measurement Scales and Objective Items

Autor Aleda V. (Vender) Roth, Roger G. Schroeder, Xiaowen Huang, M. (Mehmet) Murat Kristal
en Limba Engleză Hardback – 4 dec 2007
The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes. The metrics can be used to measure constructs such as Total Quality Management, Just-In-Time manufacturing, Operations Strategy, Technology Management, Supply Chain Management, performance of operations and related concepts. Each article is summarized in a standard format consisting of the following elements:Citation: The citation for the article being summarized.Scale Listing: A list of the questions (items) included in each of the scales tested in the article.Construct Description: A description of the meaning of the scales, the literature used and grounding of the constructs. A further description of the items can also be included.Measurement Description: How the measurement was done. Whether the scales were grouped into factors and what format was used (e.g. Likert) for the scaling of the questions.Development: What process was used to develop the scales including pre-testing, split sample approaches, exploratory factor analysis or other methods?Sample: What data were collected to demonstrate reliability and validity? Who received the surveys (e.g. managers, nurses, students)? What was the sample size and the response rate? What measures were taken to reach non-respondents and to test for possible response bias?Reliability and Validity: The measures used to test for reliability of the scale (e.g. Cronbach Alpha or split halves methods). The tests used for convergent and discriminant validity. Was unidimensionality demonstrated, if so how?Scores: The factor loadings and standard errors together with other scoring information obtained. Other Evidence: Any other evidence related to the measurement reliability and validity of the scale.References: Citations for the references used in the summary.
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Specificații

ISBN-13: 9781412954518
ISBN-10: 1412954517
Pagini: 776
Dimensiuni: 187 x 232 x 45 mm
Greutate: 1.44 kg
Ediția:New.
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States

Cuprins

Preface
Chapter 1: Introduction
The Purpose of the Book
Coverage and Scope
Caveats and Cautions
Organization of the Book
Selected Bibliography of Methods for Scale Development
Chapter 2: Classification of Scales
Chapter 3: Objective Measures of Operations
Introduction
Industry Week Best Plants Study
Global Manufacturing Research Group Study
High Performance Manufacturing Study
Vision in Manufacturing Survey
Retail Banking Futures Study
Appendix 3-1 to 3-5: Survey Instruments/Selected Items
Chapter 4: List of Scale Summaries (alphabetic by first author)
Authors A-B
Authors C-D
Authors E-G
Authors H-J
Authors K-M
Authors N-R
Authors S-T
Authors V-Z
Appendices:
A1: Classification of Scales
A2: Index for Scale Names
A3: List of papers summarized
Index

Notă biografică

Aleda V. Roth is the Burlington Industries Distinguished Professor of Supply Chain Management at Clemson University. She is an internationally recognized empirical scholar in service and manufacturing operations strategy. Her research is motivated by theoretical and practical explanations of how firms can best deploy their global supply chains, operations, and technology strategies for competitive advantage. Dr. Roth has more than 150 publications to her credit; and her work has been distinguished by 43 research awards and 27 grants. She holds senior editorial positions for Management Science, Production and Operations Management (POM), Journal of Operations Management (JOM), Decision Sciences (DSJ), Journal of Supply Chain Management and others. She served as President of the Production and Operations Management Society (POMS); was named the 2006 OM Scholar at the Academy of Management; and is a Fellow of the Decision Sciences Institute, POMS, and UK Advanced Institute of Management Research (AIM). Dr. Roth is a member of the Conference Board¿s Performance Excellence Council has consulted with corporate staff at leading global companies. She worked in top management for a decade before earning her PhD in at Ohio State University, where she also received her BS. She received her MSPH in biostatistics from UNC-Chapel Hill.