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Handbook on Business Process Management 1: Introduction, Methods, and Information Systems de Jan vom Brocke

Handbook on Business Process Management 1: Introduction, Methods, and Information Systems: International Handbooks on Information Systems

Editat de Jan vom Brocke, Michael Rosemann
en Limba Engleză Paperback – 13 oct 2012
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound  definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
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Specificații

ISBN-13: 9783642264559
ISBN-10: 3642264557
Pagini: 636
Ilustrații: XX, 616 p. 254 illus.
Dimensiuni: 155 x 235 x 33 mm
Greutate: 0.88 kg
Ediția:2010
Editura: Springer Berlin, Heidelberg
Colecția Springer
Seria International Handbooks on Information Systems

Locul publicării:Berlin, Heidelberg, Germany

Public țintă

Research

Cuprins

What is Business Process Management?.- Process Management for Knowledge Work.- The Scope and Evolution of Business Process Management.- A Framework for Defining and Designing the Structure of Work.- The Six Core Elements of Business Process Management.- Methods.- Six Sigma and Business Process Management.- Business Process Model Abstraction.- Business Process Quality Management.- Semantic Business Process Management.- Analysis and Design of Business Processes Using BPMN.- Configuration and Management of Process Variants.- Process Choreography Modeling.- Collaborative Process Modeling: The Intersport Case Study.- Designing Business Processes with a Recommendation-Based Editor.- Business Process Simulation.- BPM Tool Selection: The Case of the Queensland Court of Justice.- Implementing Six Sigma for Improving Business Processes at an Automotive Bank.- Process-aware Information Systems.- Workflow Management.- A Framework for Designing Resource-Driven Workflows.- Service-Enabled Process Management.- BPM Meets SOA.- Integrated Business Process and Service Management.- Business Process Management and Semantic Interoperability.- Business Process Management Standards.- Modeling Interorganizational Business Processes.- Enterprise 2.0 Meets Business Process Management.

Textul de pe ultima copertă

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound  definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.   "The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy

Caracteristici

Gives a comprehensive understanding of Business Process Management Covers the six main components of Business Process Management, e. strategic alignment, governance, methods, information technology, people and culture Key features are the overall composition of the content based on a well-defined maturity model and the outstanding quality of the contributors Includes supplementary material: sn.pub/extras

Recenzii

“This outstanding work, already updated in a second edition, is focused on business process management (BPM) definition, approaches, methods, and integration with process-centered information technology (IT) information systems. … Completely revised and updated after four years, this comprehensive handbook is a must for all modern business managers.” (Mihail Sadeanu, Computing Reviews, April, 2015)

Notă biografică

Jan vom Brocke holds the Martin Hilti Chair in Business Process Management (BPM) at the University of Liechtenstein. He is Director of the Institute of Information Systems and President of the Liechtenstein Chapter of the Association of Information Systems (AIS). Jan has more than ten years of experience in BPM projects and serves as an advisor to a wide range of institutions. He has published his work in more than 150 refereed papers at internationally perceived conferences and journals and is an invited speaker on BPM at a number of universities, such as the University of St. Gallen in Switzerland, the LUISS University in Italy, or the University of California at Berkeley. In Liechtenstein, Jan is initiator and academic director of Europe’s first international university Master Program in Business Process Management. His PhD students regularly take part in doctoral consortia, just recently two of which have been awarded junior research fellows of the 3rd Lindau Nobel Prize Laureates Meeting in Economic Sciences.
Michael Rosemann is a Professor and Co-Leader of the Business Process Management Group at Queensland University of Technology, Brisbane, Australia. His research areas are Business Process Management, Enterprise Systems and conceptual modeling. He is the author/editor of seven books and more than 140 refereed papers (incl. MISQ, IEEE TKDE, JAIS, DSS, Information Systems) and Editorial Board member of seven international journals. His publications have been tr
anslated into German, Russian, Portuguese and Mandarin. Dr Rosemann’s PhD students have won the Australian award for the best PhD thesis in Information Systems in 2007 and in 2008. He is the founder and chair of the Australian BPM Community of Practice and has been the Chair of the 5th International Business Process Management Conference in 2007. He regularly conducts executive training in BPM and provides BPM-related advice to organizations from various industries including telecommunications, banking, insurance, utility, retail, public sector, logistics and film industry.