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Heads, You Win!

Autor Quinn Spitzer, Ron Evans
en Limba Engleză Paperback – 24 feb 1999
New Coke. The Walt Disney Company's aborted theme park near the Manassas battlefield. AT&T's acquisition of NCR Corp. Were these merely the gaffes of individual decision makers, or do they represent larger, organizational deficiencies in critical thinking?
How confident are you in the collective brainpower of your organization?
The most crucial task facing any business leader in today's brutally competitive economy is to sharpen his or her organization's ability to effectively solve problems, make decisions, and cut through the information clutter. In "Heads, You Win , " Kepner-Tregoe's CEO, Quinn Spitzer, and executive Ron Evans cite the experiences and share the advice of the presidents and CEOs of some of the world's most innovative companies -- organizations like Johnson & Johnson, Chrysler Corporation, British Airways, and Harley-Davidson, Inc. -- that are successful because they capitalize on the brainpower of every employee.
Filled with practical tips and techniques, and lightened with amusing, real-life anecdotes, "Heads, You Win " is an indispensable tool for sorting through the complexities of running a business today and identifying the essential skills that determine a company's success.
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Specificații

ISBN-13: 9780684838755
ISBN-10: 0684838753
Pagini: 304
Ilustrații: 1
Dimensiuni: 139 x 219 x 19 mm
Greutate: 0.4 kg
Ediția:99000
Editura: Touchstone Books
Locul publicării:United Kingdom

Descriere

For anyone curious about where the fault lies in great corporate mistakes (such as New Coke and AT&T's acquisition of NCR), "Heads You Win" provides on-target answers.

Notă biografică

Quinn Spitzer is chairman and chief executive officer of Kepner-Tregoe, a highly respected international management consulting firm based in Princeton, New Jersey. He lives in Bucks County, Pennsylvania.

Cuprins

Contents
Introduction
CHAPTER 1: The Primal Manager
CHAPTER 2: Situation Appraisal -- Clearing the Path
CHAPTER 3: Problem Solving -- The Eternal Search for "Why"
CHAPTER 4: Decision Drag in a Nanosecond World
CHAPTER 5: Rx for Futurephobia
CHAPTER 6: Taming Data Overload
CHAPTER 7: All Together Now: Critical Thinking in Teams
CHAPTER 8: Systems Thinking: Why You Can't KISS
CHAPTER 9: Dr. McCoy, Please Report to the Flight Deck -- Intuition and Rationality in Decision Making
CHAPTER 10: The Socratic Leader -- Asking the Right Questions
CHAPTER 11: Campfire of the Vanities -- Values in Decision Making
CHAPTER 12: Deployment: Putting It into Play
APPENDIX: The Kepner-Tregoe Rational Processes: An Overview
Acknowledgments
Index