How To Deal With Difficult People – Smart Tactics for Overcoming the Problem People in your Life
Autor G Hassonen Limba Engleză Paperback – 20 noi 2014
DON'T LET PROBLEM PEOPLE GET TO YOU! Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people.
This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: * Understand what makes difficult people tick and how best to handle them * Learn ways to confidently stand up to others and resist the urge to attack back * Develop strategies to calmly navigate emotionally-charged situations * Deal with all kinds of difficult people hostile, manipulative and the impossible * Know when to choose your battles, and when to walk away Why let someone else s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people to make your life less stressful and a great deal easier.
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Specificații
ISBN-10: 0857085670
Pagini: 208
Dimensiuni: 144 x 219 x 17 mm
Greutate: 0.25 kg
Editura: Capstone
Locul publicării:Chichester, United Kingdom
Public țintă
Primary market:Motivated self–improvers, executives, leaders, managers, educators, coaches, trainers, students, professionals as well as people with busy jobs, high level demands, entrepreneurs, artists and those stuck in career/life limbo who are looking to address their happiness, wellbeing, efficiency and creativity by improving their communication and limiting the negative impact of uncooperative people around them.