Managing residential properties may seem overwhelming, but if you study what you're up against, you can succeed. Simone Stacia Ann Grant, who has managed many multifamily, residential properties over her career, outlines the theories behind successful property management in this guide for those starting out in the field and for existing property managers who wish to enhance their skills. By reading the guide, you'll learn: - qualities of a successful residential property manager; - best practices for lease agreements; - tips on conducting property and building inspections; - strategies to dismantle dysfunctional teams; - ways to control intrusive pests. The author also examines how to respond to emergencies, how to maintain proper records, and how to identify and manage capital expenditure (capex) projects. Get the foundation you need to master your chosen profession with the lessons, insights, and tools in I Am an Excellent Property Manager.