Improving Healthcare Services: Coproduction, Codesign and Operations
Autor Sharon J. Williams, Lynne Caleyen Limba Engleză Hardback – 22 feb 2020
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Specificații
ISBN-13: 9783030364977
ISBN-10: 3030364976
Pagini: 120
Ilustrații: XVII, 120 p. 7 illus.
Dimensiuni: 148 x 210 mm
Greutate: 0.32 kg
Ediția:1st ed. 2020
Editura: Springer International Publishing
Colecția Palgrave Pivot
Locul publicării:Cham, Switzerland
ISBN-10: 3030364976
Pagini: 120
Ilustrații: XVII, 120 p. 7 illus.
Dimensiuni: 148 x 210 mm
Greutate: 0.32 kg
Ediția:1st ed. 2020
Editura: Springer International Publishing
Colecția Palgrave Pivot
Locul publicării:Cham, Switzerland
Cuprins
Chapter One – Introduction to Public Sector Management and Service Operations.- Chapter Two – Public Service Operations Management.- Chapter Three – Public Service Management and Quality Improvement.- Chapter Four – Coproduction and Codesign: Defining principles and models.- Chapter Five – Role of Coproduction in quality improvement.- Chapter Six – Health care case study.- Chapter Seven – Health & Social care case study.- Chapter Eight – Coproducing and codesigning health and social care – the role of patients, relatives and communities.- Chapter Nine – Future research agenda.
Notă biografică
Sharon Williams is Professor and Lead of the Swansea Centre for Improvement and Innovation at the College of Human & Health Sciences, Swansea University, UK. Previously, she was an Improvement Science Fellow sponsored by the Health Foundation. Before joining Swansea Sharon was a lecturer in Logistics and Operations Management at Cardiff Business School, UK, and a senior member of the Clinical Systems Improvement team at Warwick University Medical School, UK. Her research looks at co-production and the design of patient care pathways using improvement and redesign techniques originating largely from other sectors.
Lynne Caley has worked as an independent consultant for the past 14 years primarily in the field of improvement science, with a particular interest in evaluation and measurement. She has a first degree in economics from Cambridge and a doctorate from University of Sussex, UK; her thesis was concerned with work-related learning. Before becoming a consultant Lynne worked with and for the Universities of Cambridge, Warwick, Leeds and Swansea. Until recently Lynne was a Trustee of the Clinical Human Factors Group, and she maintains a deep interest in patient safety and human factors relevant to the delivery of safe healthcare.
Lynne Caley has worked as an independent consultant for the past 14 years primarily in the field of improvement science, with a particular interest in evaluation and measurement. She has a first degree in economics from Cambridge and a doctorate from University of Sussex, UK; her thesis was concerned with work-related learning. Before becoming a consultant Lynne worked with and for the Universities of Cambridge, Warwick, Leeds and Swansea. Until recently Lynne was a Trustee of the Clinical Human Factors Group, and she maintains a deep interest in patient safety and human factors relevant to the delivery of safe healthcare.
Textul de pe ultima copertă
Building on co-author Sharon Williams’ previous title Improving Healthcare Operations, this book examines the role of co-design and coproduction in health and social care. Extending current thinking on coproduction in healthcare and how this can be operationalised, this book opens a discussion around how it can contribute to improvement. Providing a number of case studies, it links previous public service management, operations management and supply chain management research by extending and translating these core design and improvement principles into health and social care. Considering the wider role of patients, communities and other stakeholders it will challenge and develop existing thinking in relation to co-design, coproduction and redesign of services.
Caracteristici
Integrates coproduction with improving healthcare operations Illustrates the application of coproduction models with theoretical frameworks and illustrative case research Provides agenda for future research in order to progress theory and practice within this emerging field