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Information and Management Systems for Product Customization de Thorsten Blecker

Information and Management Systems for Product Customization: Integrated Series in Information Systems, cartea 7

Autor Thorsten Blecker, Gerhard Friedrich, Bernd Kaluza, Nizar Abdelkafi, Gerold Kreutler
en Limba Engleză Paperback – 21 noi 2014
In today's competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both customization and cost factors to gain a competitive advantage. While product customization is the manufacturing of products according to individual customer needs, it does not involve any focus on the cost perspective. Information and Management Systems for Product Customization will concentrate on both product customization and costs' efficiency, which is termed as mass customization. Moreover, mass customization with its multi-dimensions is the new business paradigm challenging today's manufacturing companies.
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Specificații

ISBN-13: 9781489984128
ISBN-10: 1489984127
Pagini: 292
Ilustrații: XXII, 269 p.
Dimensiuni: 155 x 235 x 15 mm
Greutate: 0.41 kg
Ediția:2005
Editura: Springer Us
Colecția Springer
Seria Integrated Series in Information Systems

Locul publicării:New York, NY, United States

Public țintă

Research

Cuprins

Fundamentals of Product Customization.- Product Customization: Theoretical Basics.- Mass Customization and Complexity.- A Customers’ Needs Model for Mass Customization.- An IT Infrastructure for Effective and Efficient Product Customization.- Customer Oriented Interaction Systems.- A Multi-agent System for Coping with Variety Induced Complexity.- Implementation Scenarios of the Information Systems.- Concepts for Implementing an Efficient Product Customization.- Product Modularity in Mass Customization.- Key Metrics System Based Management Tool for Variety Steering and Complexity Evaluation.- Conclusions.

Textul de pe ultima copertă

In today’s competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both customization and cost factors to gain a competitive advantage. While product customization is the manufacturing of products according to individual customer needs, it does not involve any focus on the cost perspective. INFORMATION AND MANAGEMENT SYSTEMS FOR PRODUCT CUSTOMIZATION will concentrate on both product customization and costs’ efficiency, which is termed as mass customization. Moreover, mass customization with its multi-dimensions is the new business paradigm challenging today’s manufacturing companies.
Understanding the needs and desires of the customer are central to the strategy of mass customization. However, introducing customer needs into the realm of product development dramatically increases the level of complexity of creating and delivering the product both internally and externally. This book introduces an innovative model that assesses and distinguishes subjective and objective customer needs. This model along with other software tools and AI agents address the complexity issues that are both external and internal in a mass customization strategy. Fundamentally, the book— with its technical analysis, models, conceptual frameworks, and managerial tools—closes the gap between the complexity and the difficulty of mass customization with its potential payoffs and implementation.
This book consists of three parts. In the first part, within the theoretical basics of mass customization are discussed, and within the theoretical context, the main problems that are encountered with the implementation of mass customization are outlined. Part two deals with the development of appropriate information systems for masscustomization. Part three discusses the topic of product modularity. More specifically, this part develops a managerial approach or tool to assess and solve complexity issues induced by the variety of needs expressed by customers. Using the tools and the conceptual frameworks developed in INFORMATION AND MANAGEMENT SYSTEMS FOR PRODUCT CUSTOMIZATION, the main problems of mass customization can be resolved. The book is the result of a privately funded, multi-year research project on "Modeling Planning, and Assessment of Business Transformation Processes in the area of Mass Customization."

Caracteristici

Intends to provide basic approaches for coping with the main problems in main customization, concerning the optimal product assortment to be offered to customers and the product variants to be selected for a particular customer during the interaction process Result of a multi-year research project on the "Modeling, Planning, and Assessment of Business Transformation Processes in the Area of Mass Customization" Includes supplementary material: sn.pub/extras