This book constitutes the refereed proceedings of the 5th InternationalConference on Information Systems, Technology and Management, ICISTM2011, held in Gurgaon, India, in March 2011.The 35 revised full papers presented together with 4 short papers werecarefully reviewed and selected from 106 submissions. The papers areorganized in topical sections on information management, informationsystems, information technology, healthcare information management andtechnology, business intelligence, applications, as well as managementscience and education.