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Management Stripped Bare – What They Don`t Teach You at Business School de Jo Owen

Management Stripped Bare – What They Don`t Teach You at Business School

Autor Jo Owen
en Limba Engleză Paperback – 2 mar 2012

Management Stripped Bare is a valuable, everyday tool for managers based on Jo Owen's 20 years of working with some of the best, and worst, businesses in the world.

Refreshingly honest, Owen provides realistic advice on universal management challenges such as bad meetings, boring presentations, difficult bosses, political intrigue, unreasonable goals and inadequate resources. He has mapped out which management approaches consistently work and which do not.

Focusing on experience rather than theory, Management Stripped Bare cuts through the usual hype and rhetoric to help make sense of business and ensure the readers' corporate survival.
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Specificații

ISBN-13: 9780749464769
ISBN-10: 0749464763
Pagini: 256
Dimensiuni: 156 x 234 x 19 mm
Greutate: 0.35 kg
Ediția:3rd edition.
Editura: Kogan Page

Cuprins

Introduction
Summary

A
An age of ambiguity
Agreement and argument
Alliances
Altitude sickness
Annual evaluations
Association with success
Attrition is good
Averages and the drunkard

B
Baselines
Battles
Benchmarking
The big bad boss
Bluffing
Boundaries
Branding
Budget codes
Budgets
Business schools
To buy or not to buy

C
Calculators and spreadsheets
Call centres and contempt for the customer
Capital asset pricing model (CAPM)
Change
Claims to fame
The client rule
Cock-ups and blame
Commercial confidentiality
Committees
Competitive advantage for the 21st century
Compounding success
Computer abuse
Conferences: the survival guide
Consultants
Contracts
Control, compliance and commitment
Control your destiny
Corruption, briery and skulduggery
Courtesy
Culture, crabs and the death of the tea lady
Customer loyalty and the moment of truth
Customer research: lies and statistics
Customer service: living with reality
Customers versus accountants

D
Decision time
Delegation, empowerment and deception
Democracy and dictatorship at work
Diversity
Dress, schizophrenia and the caste system
Due diligence

E
Easy does it
Enthusiasm
Entrepreneurs, business and the pact with the devil
Executive excess
Excess capacity
Excuses
Expatriates
Eyes of management

F
Fear of friendship?
Financial accounting: the road to irrelevance
Flat organizations, flat results
Flattery
Forecasting and experts
Frequent flying

G
Global terms
Glory and lies: the annual report
Grass is greener on the other side of the hill
Guarantees: promises and lies

H
Head office: the beauty and the beast
Hedonic adaptation and slavery
Herd instincts
Hiring and firing
The history of management
Honest feedback
Humour and the sense of humour test

I 
Influencing decisions
Information inflation: back to the future
Innovate and die
IT consultants: the builder's brick
IT: intermediate technology
Innovation: winning without fighting
Investing to lose
'-ists'

J
Japan: learning to eat sushi and conquer the world
Job descriptions versus the psychological contract

K
Killing ideas
Knowledge management

L
Language and the dirty dozen: the most dangerous words in business
Lawyers and the revolution
Leaders and the led
Leadership
Leadership heaven and hell
The leadership riddle
Lies
Luck

M
Management accounting: death and reincarnation
Management by walking away
Management information systems (MIS)
Management: who is managing?
Managing or leading
Meetings: the good, the bad and the ugly
Mergers and acquisitions (M&A)
The Midas touch
Multinationals and multi-locals
Myths of management

N
Negotiate to win

O
Offices
One-way options
Organization charts
Overpay people

P
Pareto principle
Parkinson's Law
Perfect predators
Perspectives and the jigsaw puzzle
Planning heaven and hell
Power games
PowerPoint points
Presentation heaven and hell
Pricing
Problems versus solutions
Processed to death
Professionals and pyramids
Professors and the one night stand
Project management
Punks, hippies, experts and the future

Q
Qualifying quality
Quality zealots
Quick fix fixation

R
Recruiting
Re-engineering re-engineering
Resisting insanity
The respect agenda
Responsibility
Revenge
Reviewing documents: the art of reading
Risk and marzipan
Rushing and relaxing

S
Salaries and secrets
Seagull management
Sell-by dates: when to move on
Selling
Sex and drugs and rock and roll
Shakespeare and management
Sheriffs and cowboys
Skills: stuff and people
Sorry and sympathy
Spend, spend, spend
Staff and the masters of the universe
Status
Stewardship and values
Storytelling
Strategy: war and peace
Stress tests
Sweet shop economics

T
Team players
Teflon-coated management: turning losses into investment
Teleworking: myth and reality
Thank you
Thinking
Time: activity, efficiency and effectiveness
Titles
Training versus experience
The trust equation

U
Understanding and paraphrasing
Unfair competition
Unreasonable management

V
Venting: the art of getting the shits out
Victimless crimes
Vision statements
Visions with value

W
Wake up!
Well-being: be happy or die
What do you do?
Why work?
Wishful thinking
Working hours
Work-life balance
Write right

X
Theories X, Y and Z

Y
Ygwyd
The yogi and the commissar

Z
Zones of comfort and discomfort

References

Recenzii


Praise for the previous edition: 
"A brave and entertaining assault on the sacred cows of management… get ready for a provocative and entertaining look at how poorly we run our businesses and how to manage them better." -Philip Kotler, Professor of Marketing at Kellogg Graduate School of Management

Notă biografică


Jo Owen has worked for some of the best companies in the world, including Accenture, Apple, Barclays, Merrill Lynch and Procter & Gamble. He is the bestselling business author of books such as How to Sell, How to Lead and How to Manage. He is also a social entrepreneur working with inner-city schools and ex-convicts in the UK. For his most recent project, he helped corporate executives to share wisdom with tribal leaders from some of the world’s most remote cultures.

Descriere

A valuable tool for managers based on Owen's 20 years of working with some of the best, and worst, businesses in the world. Refreshingly realistic advice is provided on universal management challenges and mapping out consistent management approaches.