Managing Conflict in a Negotiated World: A Narrative Approach to Achieving Productive Dialogue and Change
Autor Peter M. Kellett, Diana G. Daltonen Limba Engleză Paperback – 7 mai 2001
The book includes separate chapters on conflict in one's community, global conflict, and mediation.
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Specificații
ISBN-13: 9780761918899
ISBN-10: 0761918892
Pagini: 216
Dimensiuni: 152 x 229 x 11 mm
Greutate: 0.3 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 0761918892
Pagini: 216
Dimensiuni: 152 x 229 x 11 mm
Greutate: 0.3 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Cuprins
Introduction
PART ONE: UNDERSTANDING CONFLICT NARRATIVES
Conflict and Dialogue in a Negotiated World
Conflict Narratives as a Good Place to Start
Representing Self, Other and Context
Ways of Constructing and Interpreting Conflict Narratives
PART TWO: CHANGING RELATIONSHIPS THROUGH NARRATIVE
Managing Conflict in Our Communities
Managing Conflicts at Work
Managing Conflict in Family Relationships
Managing Conflict in Interpersonal Relationships
PART ONE: UNDERSTANDING CONFLICT NARRATIVES
Conflict and Dialogue in a Negotiated World
Conflict Narratives as a Good Place to Start
Representing Self, Other and Context
Ways of Constructing and Interpreting Conflict Narratives
PART TWO: CHANGING RELATIONSHIPS THROUGH NARRATIVE
Managing Conflict in Our Communities
Managing Conflicts at Work
Managing Conflict in Family Relationships
Managing Conflict in Interpersonal Relationships
Notă biografică
Peter M. Kellett (Ph.D., Southern Illinois University) is Associate Professor and Head of the Department of Communication at the University of North Carolina at Greensboro. His research, teaching, and service focus on the narrative analysis and dialogic management of conflict as this helps people build healthier, more productive and peaceful relationships. His most recent publication is, ¿Dialectical Tensions and Dialogic Moments as Pathways to Peak Experiences¿ (with H.L. Goodall, Jr.), in R. Anderson, L.A. Baxter, & K.N. Cissna (2004), Dialogue: Theorizing Differences in Communication Studies. Thousand Oaks, CA: Sage Publications.
Descriere
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.