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Managing Performance in the Public Sector de Hans de Bruijn

Managing Performance in the Public Sector

Autor Hans de Bruijn
en Limba Engleză Paperback – 14 dec 2006
Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations.
Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include:
  • more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities
  • a whole new chapter on the dynamics of performance management; answering the questions – how do PM systems evolve? Which effects will dominate in the long run?
  • many extra recommendations for making PM attractive for managers.
An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.
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Specificații

ISBN-13: 9780415403207
ISBN-10: 0415403200
Pagini: 132
Ilustrații: 9 black & white illustrations, 8 black & white tables, 1 black & white line drawings
Dimensiuni: 156 x 234 x 9 mm
Greutate: 0.24 kg
Ediția:Revizuită
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate, Professional, and Undergraduate

Cuprins

 Part 1:  1. An Introduction to Performance Measurement  2. The Perverse Effects of Performance Measurement  3. The Dynamics of Performance Measurement: Five Laws  Part 2:  4. Design Principles for Performance Measurement  5. Trust and Interaction  6. Content and Variety  7. Dynamics: Towards Lively Performance Measurement  Part 3:  8. Conclusions and Three Paradoxes

Recenzii

'A clear set of principles, but not instructions, for how to use performance measurement effectively. Managing Performance in the Public Sector should certainly be on the reading list of senior policy makers at national and organizational level.' - Local Government Studies
'Hans de Brujin’s book on Management Performance in the Public Sector offers a timely critique of performance measurement systems in practice, covering the pros and cons, risks and limitations, as well as some paradoxes. It would appeal especially to those who have already some basic understanding of public sector work and knowledge of public service delivery processes. Building upon the solid foundation of his first edition, the new second edition provides sharpened arguments based on updated examples and practices.' - Anthony B. L. Cheung, Professor, Department of Public and Social Administration, City University of Hong Kong

Descriere

Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this thoroughly revised and updated second edition, packed full of new features, shows readers how performance thinking has a substantial impact on the management of public organizations.