Mapping Workflows and Managing Knowledge
Autor John L. Kmetzen Limba Engleză Paperback – 29 noi 2015
It was developed by the author in a 15-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works.
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Specificații
ISBN-13: 9781631573873
ISBN-10: 163157387X
Pagini: 242
Dimensiuni: 152 x 229 x 13 mm
Greutate: 0.33 kg
Editura: Business Expert Press
ISBN-10: 163157387X
Pagini: 242
Dimensiuni: 152 x 229 x 13 mm
Greutate: 0.33 kg
Editura: Business Expert Press
Notă biografică
John L. Kmetz is president of Transition Assistance Associates, a consortium of professionals who work in performance improvement and international development. He specializes in workflow process mapping and dynamic modeling, and provides training in these techniques as well as project management. The company has experience with international development from projects in Panama, Bulgaria and Central Europe, and Bosnia and Herzegovina. John is retired from the faculty of the University of Delaware.