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Mastering Communication de Nicki Stanton

Mastering Communication

Autor Nicki Stanton
en Limba Engleză Paperback – 15 iul 2009
This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
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Specificații

ISBN-13: 9780230216921
ISBN-10: 0230216927
Pagini: 496
Dimensiuni: 156 x 234 x 28 mm
Greutate: 0.77 kg
Ediția:Revizuită
Editura: Bloomsbury Publishing
Colecția Bloomsbury Academic
Locul publicării:London, United Kingdom

Caracteristici

Contains useful sections on grammar and usage, checklists on spelling, commonly misused and confused words and modern business style

Notă biografică

NICKY STANTON is a Management Consultant and Trainer in managerial development and communication. She has worked in the industry as a Training Officer and in education as a Senior Lecturer in Communication and Head of a business studies department.

Cuprins

Preface Introduction Acknowledgements The Process of Communication Speaking Effectively Listening Human Interaction and Non-Verbal Communication Telephone, Voicemail and Mobile Interviewing Being Interviewed for a Job Communicating in Groups Running and Taking Part in Meetings Giving a Talk or Presentation Using Visual Aids Faster Reading Better Reading Writing/Emailing Business Letters Applying for a Job by Post or Email Writing/Emailing Reports Emails Notes or 'Memos', Messages, Attachments, Forms and Questionnaires Visual Communication Getting to Grips with Grammar Common Problems with English Appendices A Final Word Bibliography Answers to Exercises Index.