Meaningful Healthcare Experience Design: Improving Care for All Generations
Autor Scott Goodwinen Limba Engleză Hardback – 27 mai 2020
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Specificații
ISBN-13: 9781498726962
ISBN-10: 1498726968
Pagini: 322
Ilustrații: 20
Dimensiuni: 178 x 254 x 28 mm
Greutate: 0.75 kg
Ediția:1
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom
ISBN-10: 1498726968
Pagini: 322
Ilustrații: 20
Dimensiuni: 178 x 254 x 28 mm
Greutate: 0.75 kg
Ediția:1
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom
Public țintă
Professional Practice & DevelopmentCuprins
Preface. Author. Introduction. Section 1 MEANINGFUL HEALTHCARE EXPERIENCES. 1 Meaning in Life as Meaning in Healthcare. 2 Meaningful Healthcare Experiences for People Receiving Care. 3 Meaningful Healthcare Experiences for People Delivering Care. 4 Proxemics, Emotions, Power, and Generations in Meaningful Healthcare Experiences. Section 2 DESIGNING MEANINGFUL HEALTHCARE EXPERIENCES. 5 A Healthcare Experience. 6 Healthcare Service Processes from a Sociotechnical Perspective. 7 The Three Value Streams of American Healthcare Experiences. 8 Organizational Process Value Stream. 9 The Value Stream of People Receiving Care. 10 The Value Stream of People Delivering Care. 11 Meaningful Healthcare Experience Design Map. Section 3 IMPLEMENTING MEANINGFUL HEALTHCARE EXPERIENCE DESIGN IN ORGANIZATIONS. 12 Meaningful Experience Design as the Foundation of Healthcare Quality. 13 Aligning Organizational Structures for Meaningful Experience Design. 14 Introducing Meaningful Healthcare Experience Design into Healthcare Organizations. 15 Orienting People Who Deliver Care to Meaningful Experience Design. 16 Inviting People Who Receive Care into Meaningful Experience Design. 17 Improving the Meaningfulness of Healthcare Experiences. 18 Meaningful Healthcare Experiences and the Ethics Committee. Section 4 INSIGHTS INTO AMERICAN HEALTHCARE HISTORY. 19 The Historical Epochs of American Healthcare. 20 Ten Transitions from Twentieth-Century to Twenty-First-Century American Healthcare. Section 5 REFLECTIONS ON AMERICAN HEALTHCARE. 21 The World’s Greatest Creation – An Allegory. 22 Reflecting on the Beautiful Death and Implications for Healthcare. References. Index.
Descriere
A useful perspective on American healthcare, one that is designed to meet the needs of healthcare and quality professionals who are seeking a way forward for their organizations in quality and healthcare administration, is outlined in this book. The book discusses American healthcare history, the evolution of quality, and the transformative introduction of industrial quality into healthcare. It also identifies the ten key transitions through which American healthcare is currently passing and, finally, focuses on a vision of healthcare in the 21st century.