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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management de Jörg Becker

Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management: BPM Competence

Autor Jörg Becker, Lars Algermissen, Thorsten Falk
en Limba Engleză Paperback – mar 2014
In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
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Specificații

ISBN-13: 9783642441370
ISBN-10: 3642441378
Pagini: 360
Ilustrații: XXIV, 336 p.
Dimensiuni: 155 x 235 x 19 mm
Greutate: 0.51 kg
Ediția:2012
Editura: Springer Berlin, Heidelberg
Colecția Springer
Seria BPM Competence

Locul publicării:Berlin, Heidelberg, Germany

Public țintă

Professional/practitioner

Cuprins

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.

Textul de pe ultima copertă

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence serveral advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Caracteristici

Easy and pragmatic modelling approach for the public sector: the PICTURE-Method Step-by-step procedural model for applying the PICTURE-Method Numerous practical examples from the public sector