Negotiating the Nonnegotiable
Autor Daniel Shapiroen Limba Engleză Paperback – 6 mar 2017
In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.
Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.
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Specificații
ISBN-13: 9780143110170
ISBN-10: 0143110179
Pagini: 352
Dimensiuni: 139 x 213 x 24 mm
Greutate: 0.29 kg
Editura: Penguin Books
ISBN-10: 0143110179
Pagini: 352
Dimensiuni: 139 x 213 x 24 mm
Greutate: 0.29 kg
Editura: Penguin Books
Notă biografică
Daniel L. Shapirois a world renowned expert on the psychology of conflict resolution. Named one of Harvard’s top 15 professors by The Harvard Crimson, he founded and directs the Harvard International Negotiation Program and regularly advises everyone from hostage negotiators to families in crisis, disputing CEOs to clashing heads of state.