Most I.T. projects fail. Many authors have treated this as a management issue. They have prescribed an endless stream of new techniques and methodologies to solve this perplexing problem. But the failure rate has remained unchanged for 20 years. In Office Politics & I.T. Failure, Jonathan Ezer looks at the human side of I.T. systems. He sees the root cause of failure not in the way I.T. projects are managed, but rather how I.T. is perceived. He examines: - The Culture of the I.T. Industry - The Sophistication of the I.T. Selling Process - The Frictions in the Implementation Team - The Mood at the Firm. These broad forces conspire to create an atmosphere ripe for failure and malaise. But he shows that it doesn't have to be this way, and examines new ways of thinking about I.T. system implementations.