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Ongoing Crisis Communication: Planning, Managing, and Responding de Timothy Coombs

Ongoing Crisis Communication: Planning, Managing, and Responding

Autor Timothy Coombs
en Limba Engleză Paperback – 7 mar 2022
Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. 
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Specificații

ISBN-13: 9781071816646
ISBN-10: 1071816640
Pagini: 304
Dimensiuni: 187 x 232 x 19 mm
Greutate: 0.54 kg
Ediția:Sixth Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States

Cuprins

Chapter 1 • A Need for More Crisis Management Knowledge
Chapter 2 • Risk as the Foundation for Crisis Management and Crisis Communication
Chapter 3 • The Crisis Mitigation Process: Building Crisis Resistant and Resilient Organizations
Chapter 4 • Crisis Preparing: Part I
Chapter 5 • Crisis Preparing: Part II
Chapter 6 • Recognizing Crises
Chapter 7 • Crisis Responding
Chapter 8 • Postcrisis Concerns and Epilogue
Appendix: Possible Case Studies
References
Index
About the Author

Notă biografică

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University. His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication: An International Journal. His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.

Descriere

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.