Organisational Behaviour for Social Work
Autor Gavin Bissellen Limba Engleză Paperback – 29 mai 2012
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Specificații
ISBN-13: 9781847422798
ISBN-10: 1847422799
Pagini: 224
Dimensiuni: 171 x 241 x 13 mm
Greutate: 0.36 kg
Editura: Bristol University Press
Colecția Policy Press
ISBN-10: 1847422799
Pagini: 224
Dimensiuni: 171 x 241 x 13 mm
Greutate: 0.36 kg
Editura: Bristol University Press
Colecția Policy Press
Notă biografică
Gavin Bissell is a lecturer in social work organizations at the University of Bradford, UK.
Cuprins
Acknowledgements
List of figures and tables
Introduction
Why do we need a book on organisational behaviour for social work?
Why should students and social workers study organisational behaviour?
Management studies or organisational behaviour?
Who might read this book
Themes of the book
Plan of the book
1. Organisational theories and contexts
Introduction
Origins of organisational behaviour
Organisational structures
The development of social work organisations
How does organisational context influence social work practice?
Do organisations control the workplace?
Scientific management approaches
Rational models
Bureaucracy and control
2. Motivation: what makes social work a good job?
Introduction
Why be a social worker?
Job satisfaction and career pathways
Classic theories of motivation
Motivations in social work
Individual versus organizational motivations
Postmodern theories of motivation
Conclusion
3. Communication: does the social work grapevine work for you?
Introduction
Directions of communication
Communication roles
Barriers to communication
Informal communication and the grapevine
Gender issues in communication
Communication in social work supervision
Communication in social work assessment
Conclusion
4. Decision making: do your practice decisions seem to make themselves
Introduction
Models of organisational decision making
Decision-making models for social work
Obstacles to good decision making
Gender, ethnicity and decision making
Conclusion
5. Team working: can you join the perfect social work team?
Introduction
What makes a team?
Classic theories of teams and team working
What do social work teams look like?
Organisational context for social work teams
Multi-professional social work teams
Applying the classical theories to social work teams
Gender, sexuality, ethnicity and team working
Conclusion
6. Organisational culture: do social services have a culture of complaint or a culture of care?
Introduction
History of organisational cultures
Organisational subcultures
Changing organisational cultures
Service user involvement
Gender and organisational culture
Identity and organisational culture
The culture of social work training
Conclusion
7. Organisational learning: is a learning organisation a good place to work?
Introduction
Senge: the learning organisation
Learning in social work organisations
Communities of practice
Conclusion
8. Leadership and management: is a social work style of management possible?
Introduction
What is management?
Attributes of managers
Management styles
Leadership
Management in social services
Conclusion
9. Management strategies: do the costs outweigh the gains?
Introduction
History of management by objectives
The application of MBO to social work
Total quality management
Conclusion
10. Power and the organisation: who really controls social services?
Introduction
Organisational theories of power
Gender and power
Practices of power
Theories of power in social work
Service users and empowerment
Conclusion
11. Organisational change: do welfare organisations resist change?
Introduction
Models of organisational change
Managing change
Personal responses to change
The darker side of organisational change
Changing bureaucracy
Organisational change in social work
Understanding change in social work
Conclusion
12. Conclusion: social workers in organisations
Introduction
Organisational impact of the social work plan
External influences on social work organisations
Employment and training
Sustainability in social work
Bibliography
Index
List of figures and tables
Introduction
Why do we need a book on organisational behaviour for social work?
Why should students and social workers study organisational behaviour?
Management studies or organisational behaviour?
Who might read this book
Themes of the book
Plan of the book
1. Organisational theories and contexts
Introduction
Origins of organisational behaviour
Organisational structures
The development of social work organisations
How does organisational context influence social work practice?
Do organisations control the workplace?
Scientific management approaches
Rational models
Bureaucracy and control
2. Motivation: what makes social work a good job?
Introduction
Why be a social worker?
Job satisfaction and career pathways
Classic theories of motivation
Motivations in social work
Individual versus organizational motivations
Postmodern theories of motivation
Conclusion
3. Communication: does the social work grapevine work for you?
Introduction
Directions of communication
Communication roles
Barriers to communication
Informal communication and the grapevine
Gender issues in communication
Communication in social work supervision
Communication in social work assessment
Conclusion
4. Decision making: do your practice decisions seem to make themselves
Introduction
Models of organisational decision making
Decision-making models for social work
Obstacles to good decision making
Gender, ethnicity and decision making
Conclusion
5. Team working: can you join the perfect social work team?
Introduction
What makes a team?
Classic theories of teams and team working
What do social work teams look like?
Organisational context for social work teams
Multi-professional social work teams
Applying the classical theories to social work teams
Gender, sexuality, ethnicity and team working
Conclusion
6. Organisational culture: do social services have a culture of complaint or a culture of care?
Introduction
History of organisational cultures
Organisational subcultures
Changing organisational cultures
Service user involvement
Gender and organisational culture
Identity and organisational culture
The culture of social work training
Conclusion
7. Organisational learning: is a learning organisation a good place to work?
Introduction
Senge: the learning organisation
Learning in social work organisations
Communities of practice
Conclusion
8. Leadership and management: is a social work style of management possible?
Introduction
What is management?
Attributes of managers
Management styles
Leadership
Management in social services
Conclusion
9. Management strategies: do the costs outweigh the gains?
Introduction
History of management by objectives
The application of MBO to social work
Total quality management
Conclusion
10. Power and the organisation: who really controls social services?
Introduction
Organisational theories of power
Gender and power
Practices of power
Theories of power in social work
Service users and empowerment
Conclusion
11. Organisational change: do welfare organisations resist change?
Introduction
Models of organisational change
Managing change
Personal responses to change
The darker side of organisational change
Changing bureaucracy
Organisational change in social work
Understanding change in social work
Conclusion
12. Conclusion: social workers in organisations
Introduction
Organisational impact of the social work plan
External influences on social work organisations
Employment and training
Sustainability in social work
Bibliography
Index
Recenzii
“A consistent, authoritative, relevant text of use for social care practitioners.”--Su Ross, Social Services Improvement Agency
“Organisational Behaviour for Social Work is a very accessibly written text, located within the literature whilst offering practical advice to both students and practitioners attempting to negotiate increasingly complex organisations.”