Outsourcing Technical Communication: Issues, Policies and Practices
Autor Barry Thatcher, Carlos Eviaen Limba Engleză Hardback – 15 apr 2008
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Specificații
ISBN-13: 9780895033345
ISBN-10: 0895033348
Pagini: 230
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.45 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
ISBN-10: 0895033348
Pagini: 230
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.45 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
Public țintă
Professional Practice & DevelopmentCuprins
Acknowledgements
Introduction: The Changing Face of Technical Communication in the Global Outsourcing Economy
Carlos Evia
PART I: Outsourcing Practices by Region
CHAPTER 1 Technical Communication and IT Oursourcing in India— Past, Present, and Future
Prashant Natarajan and Makarand Pandit
CHAPTER 2 Defining Technical Communication in the United States and India: A Contrastive Analysis of Established Curricula and Desired Abilities
Carlos Evia
CHAPTER 3 Africa Goes for Outsourcing
Michael Jarvis Kwadzo Bokor
CHAPTER 4 Outsourcing of Technical Communication Tasks from German-Speaking Contexts
Petra Drewer and Charlotte Kaempf
CHAPTER 5 Approaching Outsourcing in Rhetoric and Professional Communication: Lessons from U.S.-Owned Maquilas in Mexico
Barry Thatcher and Victoriano Garza-Almanza
PART II: Management and Cross-Cultural Communication Issues
CHAPTER 6 The Information Developer's Dilemma
JoAnn Hackos and William Hackos, Jr.
CHAPTER 7 Language, Culture, and Collaboration in Offshore Outsourcing: A Case Study of International Training Team Communication Competencies
James Melton
CHAPTER 8 The Implications of Outsourcing for Technical Editing
Clint Lanier
PART III: Legal, Ethical, and Political Issues
CHAPTER 9 The Privacy Problems Related to International Outsourcing: A Perspective for Technical Communicators
Kirk St. Amant
CHAPTER 10 Outsourcing Technical Communication: The Policy Behind the Practice
Keith Gibson
CHAPTER 11Obligations and Opportunities: Legal Issues in Offshore Outsourcing Technical Communication
Charlsye Smith Diaz
Conclusion Personal Reflection on Developing a Viable Trajectory for Outsourcing Technical Communications Barry Thatcher
Meet the Contributors
Index
Introduction: The Changing Face of Technical Communication in the Global Outsourcing Economy
Carlos Evia
PART I: Outsourcing Practices by Region
CHAPTER 1 Technical Communication and IT Oursourcing in India— Past, Present, and Future
Prashant Natarajan and Makarand Pandit
CHAPTER 2 Defining Technical Communication in the United States and India: A Contrastive Analysis of Established Curricula and Desired Abilities
Carlos Evia
CHAPTER 3 Africa Goes for Outsourcing
Michael Jarvis Kwadzo Bokor
CHAPTER 4 Outsourcing of Technical Communication Tasks from German-Speaking Contexts
Petra Drewer and Charlotte Kaempf
CHAPTER 5 Approaching Outsourcing in Rhetoric and Professional Communication: Lessons from U.S.-Owned Maquilas in Mexico
Barry Thatcher and Victoriano Garza-Almanza
PART II: Management and Cross-Cultural Communication Issues
CHAPTER 6 The Information Developer's Dilemma
JoAnn Hackos and William Hackos, Jr.
CHAPTER 7 Language, Culture, and Collaboration in Offshore Outsourcing: A Case Study of International Training Team Communication Competencies
James Melton
CHAPTER 8 The Implications of Outsourcing for Technical Editing
Clint Lanier
PART III: Legal, Ethical, and Political Issues
CHAPTER 9 The Privacy Problems Related to International Outsourcing: A Perspective for Technical Communicators
Kirk St. Amant
CHAPTER 10 Outsourcing Technical Communication: The Policy Behind the Practice
Keith Gibson
CHAPTER 11Obligations and Opportunities: Legal Issues in Offshore Outsourcing Technical Communication
Charlsye Smith Diaz
Conclusion Personal Reflection on Developing a Viable Trajectory for Outsourcing Technical Communications Barry Thatcher
Meet the Contributors
Index
Descriere
Examines the impact of outsourcing on the field of technical communication. This title addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It explores issues of curriculum, project management, legal considerations, and intercultural communication problems.