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Practial It Service Management: A Concise Guide for Busy Executives

Autor Thejendra B. S.
en Limba Engleză Paperback – 12 feb 2014
A clear and concise guide to implementing IT service management using one of the most widely accepted best-practice approaches, ITIL 2011
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Specificații

ISBN-13: 9781849285469
ISBN-10: 1849285462
Pagini: 296
Dimensiuni: 140 x 216 x 16 mm
Greutate: 0.35 kg
Ediția:Revised.
Editura: Itgp

Notă biografică

Thejendra BS is the IT manager for a software development firm in Bangalore, and has over 20 years of experience in IT. Besides working in India, his career has also taken him to Saudi Arabia, Dubai, Bahrain and Australia. He has dealt with customers in many different areas of business, and has written many articles for websites such as techrepublic.com and drj.com.