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Practical Studies in E-Government: Best Practices from Around the World

Editat de Saïd Assar, Imed Boughzala, Isabelle Boydens
en Limba Engleză Paperback – 8 oct 2014
Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.
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Specificații

ISBN-13: 9781489981899
ISBN-10: 1489981896
Pagini: 264
Ilustrații: X, 251 p.
Dimensiuni: 155 x 235 x 14 mm
Greutate: 0.37 kg
Ediția:2011
Editura: Springer
Colecția Springer
Locul publicării:New York, NY, United States

Public țintă

Research

Recenzii

From the reviews:
“This book presents an overview of experiences documented by researchers and practitioners from nine countries. It covers topics including interoperability, trust and privacy, knowledge management, and data quality. The editors chose to focus on practical examples of successful e-government experiences. … This is interesting reading for practitioners and graduate students in public administration and information systems.” (Alessandro Berni, ACM Computing Reviews, November, 2011)

Notă biografică

Saïd Assar is an Associate Professor at the Information Systems Department at the National Institute of Telecommunications.

Textul de pe ultima copertă

Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

Caracteristici

Illuminates many issues related to e-government through in-depth case studies Features an international array of authors, including academics, government officials, and practitioners Covers both technology-oriented and management-oriented issues Includes supplementary material: sn.pub/extras