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Public Sector Management: Theory, Critique and Practice: Published in association with the Open University

Editat de David McKevitt, Alan Lawton
en Limba Engleză Paperback – 14 mar 1994
Drawing together key contributions to the field, this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories, issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competences which have been proposed to improve management for public services.Public Sector Management is a Course Reader for The Open University course B887 Managing Public Services.
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Specificații

ISBN-13: 9780803977136
ISBN-10: 0803977131
Pagini: 320
Ilustrații: 1
Dimensiuni: 156 x 234 x 18 mm
Greutate: 0.45 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications Ltd
Seria Published in association with the Open University

Locul publicării:London, United Kingdom

Cuprins

PART ONE: THE CONTEXT OF IDEAS
Introduction
Rationalism in Politics - Michael Oakeshott
Governmentality - Michel Foucault
Limited Government - John Gray
The Criterion of Efficiency - H Simon
Management in the Public Domain - John Stewart and Stewart Ranson
Professional Ethics, Government Agenda and Differential Information - Leonard Wrigley and David McKevitt
PART TWO: CONTROL AND IMPLEMENTATION
Introduction
Charges as Contested Signals - Richard Rose
Organizational Status and Performance - Andrew Dunsire, Keith Hartley and David Parker
Summary of the Findings
Lawyers Go to Hospital - Joseph M Jacob
Accounting and the Pursuit of Efficiency - Anthony Hopwood
Implementation and Ambiguity - Vicki Eaton Baier, James G March and Harald S[oe together]tren
Investigating Policy Coordination - L Challis et al
Issues and Hypotheses
PART THREE: RESPONSIVENESS AND PERFORMANCE
Introduction
Interpretations and Implications - Patricia Day and Rudolf Klein
Performance Indicators - Neil Carter
`Backseat Driving' or `Hands Off' Control
Doing Well While Doing Good - Rosabeth Moss Kanter and David V Summers
Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach
The Welfare State, the Professions and Citizens - Margareta Bertilsson
Consumerism and the Public Sector - Jenny Potter
How Well Does the Coat Fit?
Organizational Culture - V Lynn Meek
Origins and Weaknesses
Personnel and Public Management - Hans Weggemans

Descriere

Drawing together key contributions to the field, this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories, issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competences which have been proposed to improve management for public services.