Quality Improvement Projects in Health Care: Problem Solving in the Workplace
Autor Eleanor Gilpatricken Limba Engleză Paperback – 9 feb 1999
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Specificații
ISBN-13: 9780761911678
ISBN-10: 0761911677
Pagini: 408
Dimensiuni: 152 x 229 x 21 mm
Greutate: 0.53 kg
Ediția:New.
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 0761911677
Pagini: 408
Dimensiuni: 152 x 229 x 21 mm
Greutate: 0.53 kg
Ediția:New.
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
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Cuprins
PART ONE: BASIC CONCEPTS AND MANUAL
Basic Concepts
Does the Problem Really Exist?
Finding and Verifying Causes
Finding Solutions
Implementing Solutions and Making Them Operational
PART TWO: CASES
Getting Nursing Home Residents into Physical Therapy in a Timely Fashion
Patients Waiting for Radiation during Scheduled Visits
Late Notification of Critical Values by a Hospital Laboratory
Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital
Incomplete Laboratory Referrals in an HMO Center
HMO Patients' Problems with Crutches and Canes
Dealing with Hemolyzed Blood Samples in a Hospital Laboratory
Errors in Filling Prescriptions in a Hospital Pharmacy
A Labor-Management Health and Safety Committee
Nurse Attendance at Mandated Classes in an Outpatient Department
Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency
Use of a Reminder Letter To Encourage Follow-Up Visits
Use of an Internal Audit in an Intermediate Care Facility
Use of Data on Unusual Occurrences in an Emergency Medical Service
Basic Concepts
Does the Problem Really Exist?
Finding and Verifying Causes
Finding Solutions
Implementing Solutions and Making Them Operational
PART TWO: CASES
Getting Nursing Home Residents into Physical Therapy in a Timely Fashion
Patients Waiting for Radiation during Scheduled Visits
Late Notification of Critical Values by a Hospital Laboratory
Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital
Incomplete Laboratory Referrals in an HMO Center
HMO Patients' Problems with Crutches and Canes
Dealing with Hemolyzed Blood Samples in a Hospital Laboratory
Errors in Filling Prescriptions in a Hospital Pharmacy
A Labor-Management Health and Safety Committee
Nurse Attendance at Mandated Classes in an Outpatient Department
Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency
Use of a Reminder Letter To Encourage Follow-Up Visits
Use of an Internal Audit in an Intermediate Care Facility
Use of Data on Unusual Occurrences in an Emergency Medical Service
Descriere
This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out `nuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.