Cărți de Raik Stolletz

Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren

Autor Stefan Helber et al.

26 noi 2003

Preț: 487^.68 lei 573^.74 lei

6-8 săpt.

-15%

Performance Analysis and Optimization of Inbound Call Centers

Lecture Notes in Economics and Mathematical Systems, nr. 528

Autor Raik Stolletz

17 apr 2003

Preț: 626^.72 lei 737^.32 lei

6-8 săpt.

-15%