Cărți de Raik Stolletz

Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren

Autor Stefan Helber et al.

26 noi 2003

Preț: 496^.02 lei 583^.56 lei

6-8 săpt.

-15%

Performance Analysis and Optimization of Inbound Call Centers

Lecture Notes in Economics and Mathematical Systems, nr. 528

Autor Raik Stolletz

17 apr 2003

Preț: 637^.46 lei 749^.95 lei

6-8 săpt.

-15%