Reference Services and Technical Services: Interactions in Library Practice: Routledge Library Editions: Library and Information Science

1. The Nature of the Problem, If It Is a Problem Gordon Stevenson  2. View From the Top: The Library Administrator's Changing Perspective on Standardization Schemes and Cataloguing Practices in American Libraries, 1891-1901 Wayne A. Wiegand  3. Current Issues in Technical Services Gordon Stevenson  4. The Changing Roles and Relationships of Staff in Technical Services and Reference/Readers' Services in the Era of Online Public Access Catalogues Pauline A. Cochrane  5. The Ecumenical Library Michael Gorman  6. Noblesse Oblige: Collection Development as a Public Service Responsibility Larry Earl Bone  7. The Impact of AACR2 on the Harvard Library Union Catalogue: A Case Study Carol F. Ishimoto  8. Inter-Library Loan as an Unobtrusive Measure of Bibliographic Efficiency Sally Stevenson and Gwen Deiber  9. Reference Services, Serials Cataloguing, and the Patron Deborah J. Karpuk  10. The Flaw of Subject Access in the Library Catalogue: An Opinion Norman D. Stevens  11. User Categories and User Convenience in Subject Cataloguing Francis Miska  12. Where Have All the Moonies Gone? Sanford Berman  13. Classification Schemes as Cognitive Maps Richard A. Gray  14. The DDC and Its Users: Current Policies John A. Humphrey and Judith Kramer-Greene  15. Personality, Knowledge and the Reference Librarian Charles D. Patterson

Gordon Stevenson, Sally Stevenson

This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians.