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Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy

Autor Alfons Trompenaars, Ed Voerman
en Limba Engleză Hardback – 30 noi 2009
We are all under new pressure toproduce more for less moneyandin less time. Ultimately, this cannot bedone unless bosses are able toin serviceof their organizationbring out the bestin their people.
That is the essence of servant-leadership,the management philosophy originallyoutlined by organizational expert RobertGreenleaf in the 1970s. Its a philosophywhose time has truly come.
  • The mission statement of TDIndustries,a regular on Fortunes list of 100 BestCompanies to Work for in America,prioritizes intense people developmentefforts, includingsubstantial training budgets.
  • When an error at Motorola caused$100,000 in damages to equipment, noheads rolled; instead, the responsibleemployee was encouraged to developa system based on what hed learned;all told, Motorola saved more than amillion dollars.
  • When Sematech, the InternationalInstitute for Semiconductors, joinedwith competitors like Intel, AMD,Siemens, and Sony, the result wassmarter and better business for all, viashared innovation and communication.
For such progressive companies, mereinstitutional power is no longer enough.Their secret is the empowerment thatservant-leadership provides, and it canmake the difference between the successof your organization and its downfall.
With Servant-Leadership Across Cultures,youll come to understand how andwhy doing the right thing pays off foreveryonenot just for your business partners,but for the world.
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Specificații

ISBN-13: 9780071664356
ISBN-10: 0071664351
Pagini: 192
Dimensiuni: 140 x 218 x 23 mm
Greutate: 0.36 kg
Editura: McGraw-Hill

Textul de pe ultima copertă

Manage cross-cultural workforces using the secrets of two international leadership gurus!

As our economy globalizes at ever faster rates, managing employees from diverse cultures is becoming the norm--and it can be an extraordinarily complex task. As a leader, how do you make sure everyone's values are recognized? How do you resolve grievances arising from value differences in the most pragmatic ways? The answer is servant-leadership.

Grounded in the idea that business leaders exist to serve others while remaining focused on the bottom line, servant-leadership works for Starbucks and Southwest Airlines, and they're not alone. In fact, servant-leadership is practiced at a third of Fortune's 100 Best Companies to Work for. Servant-Leadership Across Cultures explains how to:

  • Identify and fulfill the needs of employees from any cultural background
  • Reconcile apparent contradictions, even deep-seated or culturally based ones
  • Tend to both long- and short-term organizational needs
  • Build community, social capital, and loyalty through stewardship
  • Manage the difference between a fatal error and a chance for improvement

You'll also benefit from the lessons of key executives from Dell, Bang & Olufsen, Motorola, Shell, and others--all of whom have used servant-leadership to raise not just their organizations' social stature, but also the bottom line.


Notă biografică

Fons Trompenaars is an expert on international management and the author of Riding the Waves of Culture, which has been translated into fourteen languages. Recently he published Riding the Whirlwind, a dynamic new take on creativity and innovation. Trompenaars, founder and Managing Director of Trompenaars Hampden-Tuner, a consulting and training organization, has worked with clients such as Shell, BP, ICI, Philips, Heineken, TRW, Mars, Motorola, General Motors, Nike, and Merrill Lynch.
Ed Voerman founded Voerman International, UTS Group, and the Greenleaf Center for Servant-Leadership Europe. He received a Royal decoration for his social commitment in 2004.