Service Desk: A Case Based Reasoning Approach
Autor Abtin Refahien Limba Engleză Paperback – 7 aug 2012
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Specificații
ISBN-13: 9783659192135
ISBN-10: 3659192139
Pagini: 96
Dimensiuni: 152 x 229 x 6 mm
Greutate: 0.15 kg
Editura: LAP LAMBERT ACADEMIC PUBLISHING AG & CO KG
Colecția LAP Lambert Academic Publishing
ISBN-10: 3659192139
Pagini: 96
Dimensiuni: 152 x 229 x 6 mm
Greutate: 0.15 kg
Editura: LAP LAMBERT ACADEMIC PUBLISHING AG & CO KG
Colecția LAP Lambert Academic Publishing
Notă biografică
Working 6 years as a Software Engineer and application designer in companies with constant encounter with customers made me think about a convenient way to communicate with customers. As I started my Master degree in Information Technology I got a golden opportunity to work on my ideas. This book is the result of my final thesis.