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Service Innovation de Esam Mustafa

Service Innovation: Routledge Studies in Innovation, Organizations and Technology

Autor Esam Mustafa
en Limba Engleză Hardback – 19 mar 2019
This book looks at service innovation, service industries, and innovation performance in services.
It seeks a broader explanation and understanding of services, service innovation and its performance, and the future of service innovation in different service industries. In addition, it discusses service domination in the big economies around the world and how that was created and supported by service innovation.
The book will be useful for academics interested in service innovation as well as practitioners in the service business.
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Specificații

ISBN-13: 9781138314658
ISBN-10: 113831465X
Pagini: 112
Ilustrații: 1 Line drawings, black and white; 8 Tables, black and white; 1 Illustrations, black and white
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.32 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Seria Routledge Studies in Innovation, Organizations and Technology

Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate and Undergraduate

Cuprins

1. What is service? 2. What is innovation? 3. Innovation in service 4. Service innovation performance 5. The future of service innovation
Index

Notă biografică

Esam Mustafa is Professor at the Department of Management and Law at Vancouver Island University. He is also Academic Expert at the Department of Economics, Finance and Operations Management at Athabasca University. He is Chartered Manager, Operation Manager, Project Manager and Business Researcher with demonstrated working experience in the Higher Education and Management industries.

Descriere

This book discusses the impact of managerial practices and organizational culture on developing and implementing innovation in service organizations. The book seeks broader explanation and understanding of service innovation performance in the context of different service organizations types.