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Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners

Autor Karen Friedman
en Limba Engleză Hardback – 5 oct 2010 – vârsta până la 17 ani
For business people looking to get results and up their income, this book divulges no-nonsense strategies that can turn anyone into a powerful speaker who can overcome challenges and influence the right listeners.In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself. All business professionals need to know how to communicate clearly, concisely, and passionately if they want their intended message to impact others.Shut Up and Say Something shows readers how to convincingly communicate their expertise in any business situation. This book demonstrates how to condense complicated concepts, minimize communication mistakes, avoid misinterpretation, convey vision, and quickly influence decision makers. Strategies for expressing yourself succinctly and clearly, dodging "loaded" questions, thinking fast on your feet, humanizing inscrutable information, and using humor to engage an audience are examples of the topics covered. The importance of prioritizing outcomes is emphasized throughout the book.
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Specificații

ISBN-13: 9780313385858
ISBN-10: 0313385858
Pagini: 280
Ilustrații: 15
Dimensiuni: 156 x 235 x 30 mm
Greutate: 0.59 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Caracteristici

Contains original heartwarming stories, examples, and lessons learned from the author's 20-year career in television news, a run for political office, and advising some of the nation's biggest companies

Notă biografică

Karen Friedman is a professional communication coach and speaker who serves as president of Karen Friedman Enterprises.

Cuprins

Author's NoteAcknowledgmentsIntroductionChapter 1 Zip ItChapter 2 You're OnChapter 3 X-ray VisionChapter 4 What's the Story?Chapter 5 Visual OverloadChapter 6 Understand Your AudienceChapter 7 Talk to Your GrandmotherChapter 8 So What?Chapter 9 Reality CheckChapter 10 Queasy TimesChapter 11 Political LessonsChapter 12 Owning Media InterviewsChapter 13 No PresenceChapter 14 Managing MessagesChapter 15 Likeable Leadership LessonsChapter 16 Keepers and Catchy PhrasesChapter 17 Just a MeetingChapter 18 Internationally SpeakingChapter 19 Hug MeChapter 20 Gut CheckChapter 21 Fire AwayChapter 22 Electronic EngagementChapter 23 DOODY PrincipleChapter 24 Communicating ChangeChapter 25 Big No-NosChapter 26 Approachable AttitudesAppendix A: Quick Tip ResourcesAppendix B: Recommended ReadingIndex

Recenzii

Karen Friedman hits the nail on the head in her newly-released book, Shut Up and Say Something. Right from the beginning with chapter one, 'Zip It' to chapters 'Talk to your Grandmother' and 'Reality Check,' Friedman presents attention-grabbers. . . . Shut Up and Say Something is outlined with easy to read bullet points and relevant anecdotes from Friedman's years in the industry from working as a news anchor and reporter to her experience in the communications coaching business. She presents key points when dealing with the media and proves their importance through some cringe worthy real-life anecdotes. She clearly demonstrates just how one sound bite or off-the-cuff remark can be linked to you and/or your organization forever.
A practical, easy to use reference guide for business communications. . . . Clearly Karen understands business communication well enough to explain it simply.