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Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools

Autor D.H. Stamatis
en Limba Engleză Paperback – 21 oct 2003
This book focuses on the basics of the six sigma methodology. It targets on both manufacturing as well as non-manufacturing organizations and demystifies the Six Sigma methodology. The book addresses the concepts of the Six Sigma philosophy and explains the methodologies involved in it.
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Specificații

ISBN-13: 9781563272929
ISBN-10: 156327292X
Pagini: 368
Dimensiuni: 187 x 235 x 19 mm
Greutate: 0.68 kg
Ediția:PAP/CDR
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Acknowledgments -- Common Abbreviations Used in Six Sigma -- Preface -- Introduction -- Chapter 1 Overview of Six Sigma -- Chapter 2 Customer Satisfaction -- Chapter 3 The DMAIC Model -- Chapter 4 Common Methodologies Used in the DMAIC Model -- Chapter 5 Design for Six Sigma -- Chapter 6 Common Methodologies and Tools Used in the DCOV Model -- Chapter 7 Roles and Responsibilities -- Chapter 8 Six Sigma Applied in Non-manufacturing -- Chapter 9 Training and Certification. -- Chapter 10 Implementing Six Sigma -- Appendices -- Appendix A: Core Competencies for Six Sigma Methodology -- Appendix B: Traditional Sigma (Abridged) Conversion Table -- Appendix C: The Process of QFD -- Appendix D: Example of Using the Quality Charts in the QFD process for Each of the Stages -- Appendix E: Using Binomial and Poisson Distributors -- Appendix F: Development Flow for an Automotive Organization Selected bibliography -- Index -- About the Author.

Descriere

This book focuses on the basics of the six sigma methodology. It targets on both manufacturing as well as non-manufacturing organizations and demystifies the Six Sigma methodology. The book addresses the concepts of the Six Sigma philosophy and explains the methodologies involved in it.