Are you a franchisee or small business owner? If so, you need this book. Are you are looking for practical advice and tools to help you achieve more success? If so, you need this book. Included are stories and advice from franchisees and operators who have built successful franchise businesses as well as business experts. Their contributions add to the practical nature of the information. In these pages you will learn how to:Achieve your goals Build a great team Have happier customers Make a lot more money Build a business with incredible value And much more