Motorcoach safety has received increased public attention after several serious accidents during 2011, some of which involved curbside carriers. As a result, the National Transportation Safety Board conducted an investigation of motorcoach safety with an emphasis on curbside operations. The objectives of the investigation were to (1) describe the characteristics of the curbside business model among interstate motorcoach carriers; (2) describe the safety record of interstate motorcoach carriers, including those that use a curbside business model; and (3) evaluate the adequacy of safety oversight for interstate motorcoach carriers using a curbside business model. This report focuses primarily on those issues that pertain only to curbside operations.