Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone Autor Stephen Coscia 11 ian 1999 Paperback Preț: 193.68 lei 242.10 lei 43-57 zile -20%
Tele-Stress: Relief for Call Center Stress Autor Stephen Coscia 11 ian 1998 Paperback Preț: 170.57 lei 213.21 lei 43-57 zile -20%