Without personal accountability, there is no organizational accountability, and without that, businesses and organizations fail to reach their ultimate potential. The flip side is when accountability is prevalent, employees stop blaming each other, departments get along, and organizations become more productive. Oswald R. Viva, the founder and president of V&A Management, LLC, a consulting company dedicated to helping small- and mid-size businesses, explores how to establish accountability at your organization in this business guide. Learn how to: discern the difference between accountability and responsibility; pinpoint why things are not working as well as they should; and create an environment where accountability is implemented and demanded of all members. When employees take ownership of tasks and an action plan is clear, personal accountability emerges, lowering stress, increasing productivity, influencing job satisfaction, and propelling the organization forward. Transform the way employees think about accountability and improve business culture and performance with the lessons in The Accountability Factor.