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The Definitive Personal Assistant & Secretarial – A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants

Autor Sue France
en Limba Engleză Paperback – 2 aug 2015
Placing special emphasis on career development and learning, "The Definitive Personal Assistant and Secretarial Handbook" is the ultimate guide for all management, personal and executive assistants, and secretaries. Sue France coversall the skills needed to progress one s career, offering advice and help withtime management, networking, relationship management, communication, and confidence.
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Specificații

ISBN-13: 9780749474768
ISBN-10: 0749474769
Pagini: 280
Dimensiuni: 156 x 233 x 20 mm
Greutate: 0.43 kg
Ediția:3rd Revised edition. Revised.
Editura: Kogan Page

Cuprins

Chapter - 00: Introduction; Chapter - 01: Using neuroscience to maximize your brain for excellence; Chapter - 02: Relationship management; Chapter - 03: Compassionate communication; Chapter - 04: Confidence, self-belief and goal setting; Chapter - 05: Dealing with difficult people and managing conflict; Chapter - 06: Time, organizing and stress management; Chapter - 07: Organizing meetings and events; Chapter - 08: Perfect presentations; Chapter - 09: Ergonomics: your health and safety; Chapter - 10: Powerful networking; Chapter - 11: A chapter to share with your boss; Chapter - 12: Confident minute taking; Chapter - 13: Harnessing the power of digital tools and social media; Chapter - 14: The successful assistant