Cantitate/Preț
Produs

The Era of New Services: New Services, New Infrastructure and Service Rules for the Future Society: Management for Professionals

Autor Lefei Li
en Limba Engleză Hardback – 28 feb 2024
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.

Citește tot Restrânge

Din seria Management for Professionals

Preț: 89290 lei

Preț vechi: 108890 lei
-18% Nou

Puncte Express: 1339

Preț estimativ în valută:
17093 17589$ 14409£

Carte disponibilă

Livrare economică 08-22 februarie

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9789819995646
ISBN-10: 9819995647
Pagini: 190
Ilustrații: XVII, 190 p. 70 illus., 40 illus. in color.
Dimensiuni: 155 x 235 mm
Greutate: 0.5 kg
Ediția:2024
Editura: Springer Nature Singapore
Colecția Springer
Seria Management for Professionals

Locul publicării:Singapore, Singapore

Cuprins

Services Everywhere.- Services in Complexity.- The Perspective of Networks.- The Perspective of Resources.- The Perspective of Needs.- The Perspective of Culture.- Principles of Service Design and Innovation



Notă biografică

Dr. Lefei Li is an associate professor at the Department of Industrial Engineering, Tsinghua University. He is mainly engaged in teaching and research in service operation and management, complex system modeling and simulation and systems engineering. Currently, Dr. Li is serving as the council chair and associate head of the Department of Industrial Engineering, Tsinghua University. He also serves as associate editor for journals including IEEE Intelligent Systems, IEEE Transactions on Intelligent Vehicles, Asia-Pacific Journal of Operations Research, and Digital Transformation & Society. He is an editorial board member of ACTA Automatica Sinica. Additionally, He held leadership positions with academic societies such as Assistant Director of the Academic Committee at INCOSE, Co-Chair of the Board of the INCOSE Beijing Chapter.



Textul de pe ultima copertă

This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.

Caracteristici

This book introduces a new interdisciplinary approach to service innovation, integrating design thinking It explores novel concepts and business models in the service market, providing an analytical edge This book introduces a unique blend of qualitative and quantitative methods for service design