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The Human Change Management Body of Knowledge (HCMBOK®): Best Practices in Portfolio, Program, and Project Management

Autor Vicente Goncalves, Carla Campos
en Limba Engleză Paperback – 30 iun 2021
"I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market, it is a topic that must be made known. The book should be in the library of all project and change managers."— Paul Dinsmore, PMI Fellow


"Every manager should integrate HCMBOK® practices into their project management methodology in order to fully develop their work. This book addresses a simple and practical way that the critical component in organizational change management can be applied to projects of all kinds: the human factor."— Bruno Machado, Director, Project Management Office, Grupo Anima Educação


"We live in a time of change, speed, and an avalanche of information. It is still very difficult for most companies to change their organizational culture efficiently. This book makes us reflect upon the crucial element in any change, and which most managers do not place in the foreground—the people." — Joyce Meyer, CEO, iDigo


"In today's constantly changing world, the Project Manager must have sensitivity to how people react to change. Knowing a method that provides a structured way to take care of the human aspect is a key factor in the success of any project! HCMBOK® offers a simple and practical approach to managing change, which can be easily incorporated into the project management routine, providing amazing results."— Pedro Augusto Cardoso da Silva, Engineering Director, METRÔRIO


This reference starts by presenting the concept of change management, its players, strategies, and applicable models. In the second part, the book covers the set of good practices, methodology, and tools known as the HCMBOK®— Human Change Management Body of Knowledge. The third part introduces the concept of the Change Management Office (CMO) and its relation to the strategic planning of an organization. The book concludes with the competencies essential for a change manager, an approach to agile methodologies, and a model for managing cultural change.
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Specificații

ISBN-13: 9781032095837
ISBN-10: 1032095830
Pagini: 236
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.34 kg
Ediția:Nouă
Editura: CRC Press
Colecția Auerbach Publications
Seria Best Practices in Portfolio, Program, and Project Management


Cuprins



Dedication


Contents


Foreword by Dr. Ginger Levin


Foreword by Américo Pinto


Preface


Our Acknowledgments to HCMBOK®’s Collaborators


About the Authors


Introduction




Chapter 1: Everything Changes, Everything Passes


Chapter 2: HCMBOK®—Human Change Management Body of Knowledge


Chapter 3: Project Initiation and Planning


Chapter 4: Acquisition


Chapter 5: Execution


Chapter 6: Implementation


Chapter 7: Closing


Chapter 8: Production (Post-Implementation)


Chapter 9: Recurring Activities in All Project Phases


Chapter 10: Plan and Manage Communication


Chapter 11: Create Team Spirit and Carry Out Reinforcement Dynamics


Chapter 12: Encourage Participatory Processes


Chapter 13: Manage the Environment—Conflicts, Motivation, Stress, and Behaviors


Chapter 14: Encourage Creativity and Innovation


Chapter 15: Manage Stakeholder Engagement


Chapter 16: CMO—The Change Management Office


Chapter 17: Essential Competencies for Change Leaders




Appendix I: The HCMBOK® Preliminary Approach to Agile Methodologies in Changes Involving Systems Development


Appendix II: Organizational Culture Management and Change Management




Bibliography


Index

Notă biografică

Carla Campos is a psychologist with postgraduate studies in people Management; Assessment Consultant; Certified Professional and Personal Coach with International Certification from ECA (European Coaching Association) and GCC (Global Coaching Community); postgraduate studies in Human Resources Management from AVM–UCAM and in Cognitive-Behavioral Therapy from CPAF; member of the Brazilian Association of Cognitive Psychotherapy (ABPC) and the Association of Cognitive Therapies of Rio de Janeiro (ATCRIO); and co-author of the book Tanatologia–Temas Impertinentes.


In recent years, Carla has dedicated herself to the study of human development, change management, people management, coaching, outplacement, talent recruitment and selection, losses, and resilience. She is the Vice President of the Human Change Management Institute and is a frequent lecturer and workshop facilitator as well as a consultant.




Vicente Gonçalves’ education includes performance arts, social sciences, and information technology. He holds a postgraduate degree in Marketing and an MBA degree from COPPEAD–UFRJ. He enhanced his management and leadership knowledge at MIT Sloan Executive Education, Boston, USA, IMD–Lausanne, Switzerland, and AMANA-KEY. Complementing his diverse profile, Vicente is an actor, author, director, drama teacher, poet, and writer. During recent years, he has published several articles on creativity, innovation, and change management.


For 28 years he was a consultant and executive in national and global companies, having received 12 innovation-, project-, and change-management– related awards from renowned publications. He was elected CIO (Chief Information Officer) of the Year in the media and communication area four times. In 2010 he received the Assis Chateaubriand commendation from the São Paulo Arts and Literature Academy for relevant services in the area of scientific and human development. He is a guest professor and lecturer in several organizations, including PMI, PMO Alliance, CIO Summit, PMO Master Class, among others.


In addition to being CEO of the Human Change Management Institute, Vicente is a consultant in the areas of creativity and innovation, change management, conflict management, team creation, and integration. His extensive experience includes work in Brazil, Argentina, Australia, Canada, Chile, Colombia, Ecuador, India, Mexico, Peru, Spain, South Africa, the United States, and Uruguay.

Descriere

This book presents change management in the language of project and process managers. The first part of this book presents the concept of change management, its players, strategies, and applicable models. The second part addresses best practices, methodology, and tools that make up the Human Change Management Body of Knowledge (HCMBOK®)