The Human Factor to Profitability de Jeanette Kersten

The Human Factor to Profitability

Jeanette Kersten

Kelly La Venture

Jeanette Kersten Edd Sphr

The Human Factor to Profitability: Building a People-Centered Culture for Long-Term Success explores the unique factors of organizational culture and climate that highlight the role and value of employees in any organization. People spend most of their time at work, and being an active participant in the culture and climate of their organization impacts the bottom line.

Organizations that promote such values as openness, trust, initiative, teamwork, collaboration, creativity, and empowerment obtain better results. Having employees who are engaged, motivated, and happy at work results in higher productivity and profitability is book showcases the research, practical application, and testimonials of leaders who use a people-centered process in their organizations.

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Notă biografică

Dr. Black, Associate Professor, University of Wisconsin-Stout Dr. Jeanette Black is an Associate Professor and Endowed Chair for People Process Culture in the Department of Operations and Management, College of Management at the University of Wisconsin-Stout, Menomonie WI. She teaches graduate courses in Organizational Development/Change Management, Organizational Culture, and Human Resource Development. She supervises many graduate student research projects in the private and nonprofit sector each semester. Dr. Black graduated from the University of St. Thomas, Minneapolis, MN, Doctoral Program in Organization Learning and Development in 2007. Her Doctoral Research investigated the lived experiences of women in their workplace relationships with supervisors and their use of Emotional Intelligence Competencies. Dr. Black has presented research on the effects of truck cab design for women truck drivers at the 2014 Women's Issues in Transportation (WIit) Conference in Paris, France. She conducts research with organizations in the private and nonprofit sectors on organizational culture, transformational change, and leadership development. Dr. Black may be reached at blackj@uwstout.edu.