The Management of Food Service Operations
Autor Peter Jonesen Limba Engleză Paperback – 28 feb 2010
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Specificații
ISBN-13: 9780304329076
ISBN-10: 030432907X
Pagini: 272
Dimensiuni: 172 x 247 x 20 mm
Greutate: 0.48 kg
Editura: Cengage Learning
Locul publicării:United Kingdom
ISBN-10: 030432907X
Pagini: 272
Dimensiuni: 172 x 247 x 20 mm
Greutate: 0.48 kg
Editura: Cengage Learning
Locul publicării:United Kingdom
Cuprins
Understanding operations management, Peter Jones. Part 1 Planning and design of systems: market research and concept design, Nigel Hemmington; foodservice layout and design, Nick Johns; menu planning and design, Sean Mooney; establishing staffing levels, Stephen Ball; developing operating standards, Andy Lockwood; designing control systems, Paul Merricks and Peter Jones; planning for quality, Dolf Moggendorf. Part 2 Managing the operations: protecting assets, Peter Jones; improving employee performance, Peter Jones; managing capacity, John Cousins; improving labour productivity, Stephen Ball; menu engineering, Peter Jones; achieving service excellence, Andy Lockwood; controlling food costs, Paul Merricks and Peter Jones; managing quality, Nick Johns.