The McGraw-Hill 36-Hour Course: Lean Six Sigma
Autor Sheila Shaffie, Shahbaz Shahbazien Limba Engleză Paperback – 16 iun 2012
With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.
Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise. Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to:
- Deliver consistent customer service
- Reduce operational cost and risk
- Build and sustain a culture of continuous improvement
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Specificații
ISBN-13: 9780071743853
ISBN-10: 0071743855
Pagini: 240
Ilustrații: illustrations
Dimensiuni: 41 x 226 x 13 mm
Greutate: 0.32 kg
Ediția:New.
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:New York, NY, United States
ISBN-10: 0071743855
Pagini: 240
Ilustrații: illustrations
Dimensiuni: 41 x 226 x 13 mm
Greutate: 0.32 kg
Ediția:New.
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:New York, NY, United States
Cuprins
Chapter 1. Building the Case for Lean Six Sigma; Chapter 2. Implementation of a Lean Six Sigma Strategy; Chapter 3. Building Your Project's Business Case - Define; Chapter 4. Getting To Know Your Process and Collecting Data; Chapter 5. How We Are Performing and Why; Chapter 6. Identifying the Best Solution and Attaining Project Goal - Improve; Chapter 7. Making Change Last - Control; Chapter 8. Successful Project Closure;