As "Cold from the Inside Out" ended, the Ravenwoods were getting their family settled. It was a new process for Kate, and there were adjustments for everyone. Some adjustments were easy, and some were difficult and complicated, taking extra time and care. It had been five years since Kate found the children stranded in the school bus in a blizzard. They decided to see if they could fix her head. It had been broken since her fall during the blizzard, and Kate said now was the time. Kate and Ravenwood showed up at the office of Dr. Raab early one morning. They took all the tests he suggested as a beginning point for reference.