Cantitate/Preț
Produs
Total produse
Vezi coșul
The New Operational Culture: The Case of the Theatre Industry de Beatriz Munoz-Seca

The New Operational Culture: The Case of the Theatre Industry

Autor Beatriz Munoz-Seca, J. Riverola
en Limba Engleză Hardback – 12 noi 2008
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 37487 lei  43-57 zile
  Palgrave Macmillan UK – 12 noi 2008 37487 lei  43-57 zile
Hardback (1) 38047 lei  43-57 zile
  Palgrave Macmillan UK – 12 noi 2008 38047 lei  43-57 zile

Preț: 38047 lei

Nou

Puncte Express: 571
Preț estimativ în valută:
7282€ • 7590$ • 6062£

Carte tipărită la comandă

Livrare economică 06-20 ianuarie 25

 Adaugă în coș

Wish list
Gift list
Am citit!
Adaugă în listă
Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9780230220966
ISBN-10: 0230220967
Pagini: 270
Ilustrații: XII, 270 p.
Dimensiuni: 140 x 216 x 23 mm
Greutate: 0.5 kg
Ediția:2009
Editura: Palgrave Macmillan UK
Colecția Palgrave Macmillan
Locul publicării:London, United Kingdom

Cuprins

Introduction A New Operational Culture The Teatro Real PART I: EFFICIENCY The Teatro Real's Mission The Mission's Concepts The Leading Characters Understanding Our Characters The Operational Dream and a 5-star Service Achieving a 5-star Service Operations The Structure of Operations Operations Management and Translation Profile of the Operations Manager PART II ATRACTIVENESS The Innovation Process Implementing Innovation Rehearsal and Training The RT Concept The Creative Process: The Opera Don Giovanni Basic Concepts of the Creative Process PART III: UNITY Relevance and Operational Culture Talent Management and Operational Culture The Management Style of the Teatro Real's Operations Management Management Style The Icosalogue Epilogue Conversations with Maestro López Cobos

Notă biografică

BEATRIZ MUÑOZ-SECA Doctorate in Philosophy and Letter from the University of Navarra and Master in Education from Harvard University. With more than 18 years' experience in high-level positions, in national and international companies as well as in public administration, she has worked in the United States, Mexico and Spain. Professor Muñoz-Seca joined IESE in 2000, where she is Full Professor of Production, Technology and Operations Management.

JOSEP RIVEROLA Doctorate in Industrial Engineering from the Polytechnic University of Catalunya and PhD in Operations Research
from Stanford University. In 1976, he was awarded the chair Organisation of Operational Research and Production at the Polytechnic University of Catalunya. Professor Riverola is currently Professor of Production, Technology and Operations Management and holds the Alcatel chair at IESE, where he also directs the Centre for Operational Excellence.