The Process Approach of ISO 9001
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Specificații
ISBN-13: 9780615983455
ISBN-10: 0615983456
Pagini: 188
Dimensiuni: 150 x 226 x 20 mm
Greutate: 0.34 kg
Editura: T. D. Nelson
ISBN-10: 0615983456
Pagini: 188
Dimensiuni: 150 x 226 x 20 mm
Greutate: 0.34 kg
Editura: T. D. Nelson
Notă biografică
T. D. ("Dan") Nelson has been closely involved with ISO 9000 since 1994 as a technical writer, quality manager, management representative, consultant, author, and CB auditor. Holding an MA in Business Administration from the University of Iowa, he also has 12 years of experience as an IRCA-certified QMS Lead or Principal Auditor. Dan has conducted registration audits and surveillance audits, and has trained Lead Auditor candidates in accredited courses as well as hundreds of top-notch internal auditors. Using a process approach, Dan has taken scores of clients of various shapes and sizes through registration to ISO 9001:1994/2000/2008 and related standards (e.g. QS 9000, AS9100, ISO 13485, and ISO 17025). Dan's numerous articles about the process approach have been published by Quality Digest, Inside Quality, ASQ Quality Management Division, Quality Progress (ASQ), Certified Enterprise Risk Management (CERM), the Society for Manufacturing Engineers (SME), ISO 9000 Academy, The Auditor, and the South African Quality Institute (SAQI).